Introduction
AK Sports Club is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit our website or contact us regarding bookings and services.
Information We Collect
Contact Information
Name, phone number, email address when you contact us
Booking Details
Match date/time, turf type, number of players, and booking preferences
Usage Data
Pages visited, IP address, device and browser information, analytics data
Communications
Messages exchanged via WhatsApp, email or phone when you contact us
How We Use Your Information
- To respond to inquiries and confirm bookings
- To provide customer support and communicate important updates
- To improve our website, services and user experience using analytics
- To send booking confirmations, reminders, and promotional offers (with consent)
- To comply with legal obligations and protect the rights of AK Sports Club
- To process payments and manage financial transactions
Data Sharing & Third-Party Services
We may share information with trusted third-party providers only to the extent necessary to deliver services:
- Payment Processors: For secure payment transactions
- Analytics Providers: To understand website usage patterns
- Messaging Platforms: WhatsApp for communication
- Legal Authorities: When required by law or to protect rights
These providers are required to protect your information and comply with data protection regulations.
Cookies & Tracking Technologies
We use cookies and similar technologies to:
- Remember your preferences and settings
- Analyze website traffic and performance
- Enhance user experience
- Provide relevant content and advertisements
You can control cookie settings via your browser. Disabling cookies may affect website functionality.
Data Security
We implement reasonable administrative, technical and physical safeguards to protect personal information:
- Secure servers and encrypted connections
- Regular security assessments
- Limited access to personal information
- Secure payment processing
However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.
Data Retention
We retain personal information only for as long as necessary to:
- Fulfill the purposes for which it was collected
- Comply with legal obligations
- Resolve disputes
- Enforce our agreements
Booking information is typically retained for 3 years for tax and legal purposes.
Your Rights
You have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your information
- Object to data processing
- Withdraw consent at any time
- Data portability
To exercise these rights, contact us at privacy@aksportsclub.com. We will respond to legitimate requests within 30 days.
Children's Privacy
Our services are not directed to children under 13. We do not knowingly collect personal information from children under 13. If we become aware of such collection, we will take steps to delete the information.
International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers.
Links to Other Websites
Our website may contain links to third-party websites. This Privacy Policy does not apply to those websites. Please review their privacy policies before providing any information.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We will notify users of significant changes via email or website notice.
Contact Us
If you have questions or concerns about this Privacy Policy, contact us: